Connectivity

You've got disparate networks: valuable data stranded on unconnected islands of information, competing protocols and standards. And—as if just keeping those aging systems running wasn't enough—you have to respond to the clamor for promising new e-business applications. How do you pipe all of this information and both new old applications over a single, physical network? Contact Nile.com : we can help you build on what you have.

Islands of information
May be your enterprise already has one LAN in accounting, another in manufacturing and a third in distribution. After all, the information technology (IT) investments you've already made shouldn't divide the enterprise. So then, how can the users of different LANs share resources and information? Platform compatibility issues and network limitations can conspire to foil enterprise integration plans. But don't worry, there are solutions.

Systems integration services
Successful systems integration requires in-depth knowledge of a variety of hardware, operating systems and software components. Customers often require widely different equipment and software. Nile.com integrates and supports a wide range of computer systems hardware, add-on peripherals, operating systems, software and data communications products from industry leading companies. Eighty percent of all systems installed today are comprised of multi-vendor components. The ability to produce limited numbers of custom configurations is often required. A service element is necessary to provide end-user training, as well as on-going operations and maintenance of the delivered system. Each of these components can be a stand-alone activity, but the “glue” that consolidates them into a systems integration company is the project management culture, tools, and disciplines to deliver a complete solution.

Maintenance Contracts & Warranty

The coverage you need beyond the base warranty :

When you purchase computer equipment, a base warranty is usually included. But as you rely more and more on technology for critical operations, additional hardware support service is essential. Nile.com services maintenance options provides an easy, convenient way for you to get the additional coverage you need.

With our maintenance options, you can upgrade the service included with your hardware's original warranty. Choose the package with the service response time that's right for you, with coverage for parts and labor. Time is money. When your equipment is down, you pay the cost in lost productivity, revenue opportunity, and customer satisfaction. When unpredictable events cause hardware to fail, you need it fixed - fast. We're here to take your call. If we can't resolve your hardware problem right over the phone, we'll schedule a service technician to arrive at your site within the time specified in your coverage.

Hardware support services :

Nile.com puts its resources at your fingertips. Our clients benefit from the technical expertise of the team of field engineers and technicians with whom Nile.com is able to perform hardware maintenance and data recovery services.Being an IBM business partner and authorized service and warranty provider, Nile.com specifically supports the wide range of Intel based IBM servers, network attached storage ,backup systems, Workstations, PCs and Notebooks. And as an authorized IBM service center, Nile.com provides professional hardware maintenance services supported by IBM technical expertise and warranty service.

Software and technical support services :

Nile.com has the knowledge, skills and commitment, to help customers deploy and implement solutions that match their exact business needs. Nile.com does not only sell the software products, but also helps its customers turn effective technology into a competitive advantage.Nile.com can assist IT departments and IT managers in acquiring, upgrading and deploying the needed software systems and solutions.Nile.com services are provided through either a technical support, maintenance, resident support, incidents support, installation & implementation contract or on a per-call basis. (Top)